Privacy policy

PRIVACY POLICY Luxury Lightwrap Europe

ABOUT OUR PRIVACY POLICY
Luxury Lightwrap Europe cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Luxe Lightwrap Europe. The effective date for the validity of these terms and conditions is 02/10/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

ABOUT DATA PROCESSING
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

WEB HOSTING
We use the services of mijndomein for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Mijndomein does not have access to our mailbox and we treat all our e-mail traffic confidentially.

PAYMENT PROCESSORS
Mollie We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than permitted by law.

SHIPPING AND LOGISTICS
PostNLIf you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

BILLING AND ACCOUNTING
VISMA We use the services of VISMA to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. VISMA is obliged to observe secrecy and will treat your data confidentially. VISMA does not use your personal data for purposes other than those described above.

PURPOSE OF THE DATA PROCESSING
General purpose of the processing We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to - other than at your request - contact you at a later time, we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.

These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation